Wireless PC Card
27
Instant Wireless
TM
Series
26
Appendix A: Troubleshooting
This chapter provides solutions to problems usually occurring during the instal-
lation and operation of the Wireless PC Card. Read the description below to
solve your problems. If you can’t find an answer here, check the Linksys web-
site at www.linksys.com.
1. My computer does not recognize the Wireless PC Card.
Make sure that the Wireless PC Card is properly inserted into the PCMCIA
slot. Note that the card can be inserted either way, but is correct only when it
is inserted so that the “Instant Wireless” logo on the front of the card cannot
be seen. If in doubt, try inserting the card both ways. The card will slide in
further when it is correct.
2. The Wireless PC Card does not work properly.
• Reinsert the Wireless PC Card into your notebook’s PCMCIA slot. A beep
should be heard if the card is properly inserted.
• For non-Windows environments, make sure that a PCMCIA card service
driver is installed on your PC.
• Open the Control Panel and click on the PC Card. Check whether it has a
PCMCIA card in one of the sockets or not. If you find the Network PC Card
in one of the sockets, it means the card has been detected properly. If you see
a yellow question mark, the resources are conflicting.
• Right-click on My Computer and select Properties. Select the device man-
ager and click the Network Adapter. You will find the Wireless PC Card if
it is installed successfully. If you see the yellow exclamation mark, the
resources are conflicting. Click PCMCIA card and then click PCMCIA
card service. You will see the status of the Network PC Card. If there is a
yellow question mark, please check the following:
• Make sure that your notebook has a free IRQ.
• Make sure that you have inserted the right card and installed the prop-
er driver.
If the Network PC Card does not function after attempting the above steps,
remove the card and do the following:
• Uninstall the driver software from your PC.
• Restart your PC and repeat the hardware and software installation as
specified in this User Guide.
3. I cannot communicate with the other computers linked via the Ethernet
in the Infrastructure configuration.
• Make sure that the notebook PC is powered on.
• Make sure that your Wireless PC Card is configured on the same channel and
with the same security options as the other computers in the Infrastructure
configuration.
Common Problems and Solutions
6. The About tab, as shown in Figure 7-9, shows you copyright and version
information about the driver, the application, and the firmware. The ver-
sion number of the driver may vary from this screen, depending on which
version was shipped with your Adapter. You can always visit
www.linksys.com for the latest version of the driver. Click the X (Close)
button in the upper right corner to complete the WLAN Monitor.
Figure 7-9
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