Linksys SPA9000 User Manual Page 87
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- Table of contents
- TROUBLESHOOTING
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Appendix A: Troubleshooting
Frequently Asked Questions
IP Telephony System
Frequently Asked Questions
How do I make a phone call?
For calls within your system, pick up your phone and dial the extension number you want. For external calls,
follow the instructions of your ITSP. You may be asked to dial a specific prefix for outside calls. For more
information, contact your ITSP.
Can I make calls if my Internet connection is down?
When you make Internet phone calls, your high-speed Internet connection must be active. However, if you have
maintained a traditional analog phone account, then you can still make calls through the Linksys Analog
Telephone Adapter (model number: SPA3000); refer to the SPA3000 documentation for more information.
How do I access my voicemail?
Voicemail is handled by your ITSP. Contact your provider for more information.
How do I check which Internet phones have registered with the System?
Open the web browser on a networked computer. Enter http://192.168.0.1/admin/voice/status. The PBX
Status screen lists the Internet phones that have registered with the System.
What is the maximum number of IP addresses that the System will support?
The System will support up to 253 IP addresses.
Does the System support IPX or AppleTalk?
No. TCP/IP is the only protocol standard for the Internet and has become the global standard for communications.
IPX, a NetWare communications protocol used only to route messages from one node to another, and AppleTalk, a
communications protocol used on Apple and Macintosh networks, can be used for LAN to LAN connections, but
those protocols cannot connect from the Internet to the LAN.
What is Network Address Translation and what is it used for?
Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that
is sent out to the Internet. This adds a level of security since the address of a PC connected to the private LAN is
never transmitted on the Internet. Furthermore, NAT allows the System to be used with low-cost Internet
accounts, such as DSL or cable modems, when only one TCP/IP address is provided by the ISP. The user may have
many private addresses behind this single address provided by the ISP.
Does the System support any operating system other than Windows 98, Millennium, 2000, or XP?
Yes, but Linksys does not, at this time, provide technical support for setup, configuration or troubleshooting of
any non-Windows operating systems.
VoIPon Solutions www.voipon.co.uk [email protected] Tel: +44 (0) 1245 600560
- IP Telephony 1
- Copyright and Trademarks 2
- How to Use this Guide 2
- Table of Contents 3
- List of Figures 5
- Chapter 1: Introduction 8
- What’s in this Guide? 9
- IP Telephony System 10
- A Typical Scenario 11
- The Back Panel 13
- The Front Panel 14
- Chapter 4: Getting Started 15
- Internal Calls 16
- Connect the Internet Phones 18
- External Calls 19
- Action Command 22
- (press these 22
- Choices Description 22
- Entering a Password 26
- Auto-Attendant Messages 27
- 1 to Record 28
- 2 to Review 28
- 3 to Delete 28
- * to Exit 28
- The PBX Status Screen 30
- Parking Lot 31
- Line 1 Calls 31
- The Router Tab 32
- The Router - WAN Setup Screen 34
- MAC Clone Settings 35
- Remote Management 35
- QOS Settings 35
- The Router - LAN Setup Screen 36
- Port Forwarding Settings 37
- DMZ Settings 37
- System Reserved Ports Range 37
- The Voice Tab 38
- Line 1/2/3/4 Status 40
- Auto Attendant Prompt Status 40
- The Voice - System Screen 41
- The Voice - SIP Screen 42
- SIP Timer Values (sec) 43
- Response Status Code Handling 44
- RTP Parameters 44
- SDP Payload Types 44
- NAT Support Parameters 45
- PBX Parameters 46
- Auto Attendant Parameters 49
- PBX Phone Parameters 51
- Configuration Profile 52
- Firmware Upgrade 53
- General Purpose Parameters 54
- The Voice - Regional Screen 55
- Distinctive Ring Patterns 56
- Control Timer Values (sec) 58
- Miscellaneous 63
- The Voice - FXS 1/2 Screen 66
- Subscriber Information 67
- Dial Plan 68
- Streaming Audio Server (SAS) 68
- Call Feature Settings 68
- Audio Configuration 69
- Network Settings 72
- SIP Settings 72
- NAT Settings 75
- Proxy and Registration 75
- Appendix A: Troubleshooting 77
- For Windows 2000: 80
- For Windows XP: 80
- Ending Ports 84
- Protocol IP Address 84
- For Netscape 4.7 or higher: 86
- Frequently Asked Questions 87
- 4 “Goodbye.” 90
- Recording a New Prompt 91
- Advanced Users 94
- AA Dial Plan 1 dp1 96
- AA Dial Plan 2 dp2 96
- Internal Dial Plan 97
- 4“Goodbye.” 98
- Parameter Description Type 101
- Parameter Value 103
- Overview 106
- Before You Begin 106
- Ethernet Adapter 109
- Appendix F: Windows Help 111
- Appendix G: Glossary 112
- Appendix H: Specifications 117
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